How to access DKV Assist (Steps and useful information)
We provide round-the-clock support to our customers across 45 European countries, offering assistance ranging from basic troubleshooting to towing for repairs.
2013 saw DKV Euro Service implement its inaugural partner award scheme across Europe. The scheme awarded partners points based on the successful achievement of specific criteria which were set and measured by DKV. This included the award of points for business growth year on year, customer satisfaction and product knowledge.
Our Affinity division currently holds four partnerships with DKV, this covers Romania, Serbia, Montenegro and Moldova, all of whom were evaluated for the scheme. Our divisions in Serbia, Montenegro and Moldova were all awarded 3 stars, with Affinity in Romania awarded 4 stars out of a possible five.
Richard Myson – CEO Affinity Group said, it was pleasing to receive recognition for how well our divisions performed in 2013, especially with Serbia and Montenegro still being in its infancy and yet were awarded three stars. Also, with not a single DKV partner being awarded 5 stars it was very gratifying to see that Romania were only 7 points away from being awarded their fifth star”
We provide round-the-clock support to our customers across 45 European countries, offering assistance ranging from basic troubleshooting to towing for repairs.
