How to access DKV Assist (Steps and useful information)
We provide round-the-clock support to our customers across 45 European countries, offering assistance ranging from basic troubleshooting to towing for repairs.
As of 15 November 2015, a nationwide route-related toll will be charged for trucks over twelve tonnes GVW on federal motorways in Russia. It covers a route network of 50,774 km. The tariff is 1.53 RUB (equivalent to about 2 cents) per kilometer. DKV Euro Service is the first Western European transport service provider to have added the billing of Russian truck tolls to its portfolio of services.
For the time being, non-Russian vehicles must purchase a route-related ticket beforehand to pay their toll. The tickets are available locally in service centres (http://platon.ru/en/about/service_centre/), at self-service terminals, with the mobile app or on the website of the operator and can be paid for with your DKV Card. Prior online registration with the toll operator is not necessary.
Satellite-based on-board units for contact-free toll invoicing are currently only issued to Russian transport companies, but will be made available to non-Russian transport companies at a later date. Online registration with the toll operator will be required to use these.
For more information please contact Affinity Transport Solutions:
Affinity Transport Solutions – Serbia
Tel: +381(0) 11 31 22 422
Tel: +381(0) 11 31 22 423
affinity.rs@delamode-group.com
Affinity Transport Solutions – Montenegro
Tel: +381(0) 11 31 22 422
Tel: +382(0) 67 22 16 59
Email: affinity.me@delamode-group.com
Affinity Transport Solutions – Macedonia
Tel: +389(0)2 3233 348
Email: affinity.mk@delamode-group.com
We provide round-the-clock support to our customers across 45 European countries, offering assistance ranging from basic troubleshooting to towing for repairs.
