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What information you can access as an Affinity client

In this article we are highlighting some information you can access, as an Affinity client, that will assist you for fleet management and operation control for your business. We will break down some of that below.

Credit Limit

If you’ve become an Affinity customer, you already know that you benefit from a monthly limit that resets at the beginning of each month. This monthly limit is composed of a daily limit and a weekly limit in order to prevent misuse of the card.

If you have reached the threshold of 80% of the monthly limit, you will be notified by a warning email, following that, after reaching this threshold, you will receive an email at each top-up to properly manage your remaining credit limit of used.

A platform for Transparency and Control

The Client.Affinity-ts.com platform offers unprecedented Transparency on your company’s VAT returns, overdue invoices, credit limits, cards and charging machines.

It’s easy to make an account! You can create a Free account by filling in the company’s CUI and the phone or email address listed in Affinity’s records.

How a Client.Affinity can help you:

  • See in real time the status of VAT returns, the recovery amount and whether or not it has been collected
  • You have a special Tab with potential VAT (where you do not have active countries but supply)
  • You can view due invoices, credit limits, and other relevant information
  • You can view active cards and toll machines (EETS – Toll 4 Europe)
  • You have access to the Ferry booking service right from the platform
  • You can view a list of your truck fleet and the expiry dates for CASCO, RCA, CMR insurance and even the ITP expiry date.
  • You receive Alerts that keep you informed in real time so that nothing important escapes your attention.

DKV Cockpit for your card and EETS devices

As soon as your contract has been validated and your cards have been shipped, you will receive an email with a registration link to your Affinity-DKV customer account.

By using the tools in DKV Cockpit, your administration effort is substantially reduced, as you have access to the recorded data at any time and can adjust it as needed. If you have any questions or would like additional information, please contact us.

What information you can access via DKV Cockpit:

  • Active products and services (cards, toll machines, active countries)
  • Custom daily limit allocation for each DKV card
  • Blocking or deactivating the card – if it is lost or stolen
  • Card PIN code regeneration/deactivate/block
  • View DKV invoices
  • Maps

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News & Events

Spain: temporary measures on VAT and excise duties (March–June 2026)

Dear customer,

We inform you that the Spanish authorities have introduced a set of temporary measures aimed at reducing fuel costs in the transport sector, applicable from 22 March 2026.

Application period
The measures entered into force on 22 March 2026 and are applicable until 30 June 2026, as published in the Boletín Oficial del Estado (BOE).
Temporary reduction of the VAT rate
The VAT rate for diesel has been temporarily reduced from 21% to 10%.
The application of the reduced rate in June 2026 depends on the evolution of the Consumer Price Index (CPI) for the month of April:

If the CPI does not exceed the level of April 2025 by more than 15%, the VAT rate will return to 21%.
If the CPI exceeds this 15% threshold, the reduced rate of 10% will continue to apply in June.

Products covered by the reduced VAT rate: Petrol, Diesel, Hydrocarbons (except coal and solid hydrocarbons)

Excise duty measures – professional diesel

The excise duty refund (EUR 0.049/litre) is temporarily suspended and set at zero.
A temporary aid of EUR 0.20/litre is granted to diesel beneficiaries.
This aid:

Applies to transport operators eligible for the partial refund of excise duty on hydrocarbons;
It is only available for vehicles registered with the Agencia Tributaria;
Temporarily replaces the standard excise duty refund mechanism.
The granting of the aid is conditional on payments being made by fuel cards for diesel.

The Affinity Team

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